Askari General Insurance Company Limited, AGICO, was incorporated in 1995 with the vision to lead the market. AGICO is a Public Limited Company (PLC) listed on the Pakistan Stock Exchange and supervised by the Securities and Exchange Commission of Pakistan (SECP). Since its inception, the company has progressed by leaps and bounds.

Our Address

3rd Floor, AWT Plaza, The Mall, Rawalpindi, Pakistan

Phone Number

051-111-444-687

051-8848100-2

Email Address

info@agico.com.pk

agicoho@agico.com.pk

How To Claim Insurance Online



  • Home
  • How To Claim Insurance Online
Claims Guide

How to claim insurance online

A step-by-step guide to filing your claim safely from home.

Nowadays, insurance is more of a need than a choice. The basic aim of insurance is to serve as a financial backup in case of an unpleasant incident causing financial loss or damage. In this digitalized era, and with the ever-looming risk of coronavirus, you can now claim insurance online from the safety of your home. It saves you from the hassle of going out and getting exposed to the virus, saves your time, and serves your purpose of claiming insurance. Here are some guidelines to help you out in claiming insurance online.

1

Provide a written intimation

An online insurance claim can be made when the claimant provides information regarding the situation under their signature. The date of the event, cause behind the event, and claimant's current address must be provided when giving the written information.

2

Fill the claim form together with the necessary documents

On the occurrence of an event, there will be several forms shaped according to the type of event which occurred that should be filled. They will serve to provide evidence for the damage or loss.

3

Prepare medical reports for claims related to health

If there is a claim related to any medical problem or accident leading to hospitalization, all medical bills and medical reports provided by the attending doctor authorized to produce such work must be given.

4

Attestation

The necessary documents can be given in original or photocopied form, attested by a senior officer of the concerned company or any gazetted government official. The original document copies might be asked for inspection.

5

Submission of relevant documents together with claim form

The necessary documents, along with the claim form, should be submitted online within a specific time period pertaining to the occurrence of the incident which led to the loss whose insurance claim is being made.

6

Settlement

A claim becomes settled when the requirements of the relevant institution or organization are met.

Please note: all forms and documents must carry your signature matching the signature present on the policy's original proposal form. It is recommended to connect with our Customer Services team for thorough guidance whilst making your policy claim.

Summary of the guidelines

In order to claim insurance online:

  • Provide a written intimation.
  • Fill the claim form together with relevant documents.
  • Guide you through the auto claims process.
  • In case of health-related claims, provide attested medical reports, bills, and necessary documents.
  • Submit relevant documents together with the claim form.
  • The claim will be accepted when the requirements of the concerned institution or company are fulfilled.